Frequently Asked Questions

Yes. Fan Strategy operates under a gaming licence issued by the Curacao eGaming Authority (licence number 1234/JOC). The licence requires regular independent audits of our games and financial transactions, and we are obligated to follow strict anti‑money‑laundering procedures. Players can verify the licence status on the regulator’s public register.

Fan Strategy accepts Visa, Mastercard, and Maestro debit cards, e‑wallets such as Skrill and Neteller, prepaid vouchers (PaySafeCard), and crypto deposits in Bitcoin, Ethereum and USDT. Minimum deposit is $10 for most methods; crypto deposits have a $5 equivalent minimum. Deposits are instant for cards and e‑wallets; crypto confirmations depend on network congestion.

The welcome bonus is a 100% match up to $200 on your first deposit. To withdraw any winnings you must playthrough the bonus amount 35 times within 30 days. Only bets placed on odds of 1.50 or higher count toward the rollover, and the bonus cannot be used on system bets or cash‑out. If the wagering is not completed in time, the bonus and any associated winnings are forfeited.

Go to the 'Cashier' section, choose 'Withdraw', select your preferred method (same as deposit when possible), and enter the amount. All withdrawal requests are subject to a mandatory identity check; you’ll need to upload a government‑issued ID and proof of address before the first withdrawal. Processing times are 24‑48 hours for e‑wallets, 3‑5 business days for cards, and up to 24 hours for crypto after verification. Minimum withdrawal is $20; bank transfers may incur a $10 fee.

Yes. Fan Strategy offers deposit limits, loss limits, session‑time reminders, reality checks, and the ability to self‑exclude for a set period or permanently. These can be set in the 'Responsible Gaming' section of your account and can be adjusted at any time, though reducing limits takes effect immediately while increasing limits require a 24‑hour cooling‑off. All self‑exclusion actions are irreversible for the chosen duration and block access to both the website and the mobile app.

You can place pre‑match and in‑play wagers on standard markets such as 1X2, over/under, both teams to score, correct score, Asian handicaps, and goal totals. For the World Cup we also offer tournament‑specific props, such as top‑scorer, group winner, and outright winner markets. All odds are displayed in decimal format and can be switched to fractional or American in your account settings. Maximum bet limits vary by market and are shown on the bet slip before confirmation.